Privacy Policy
Thank you for visiting SOZA, an online clothing store based in Australia. At SOZA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website hosted on Squarespace.
By accessing or using our website, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of your personal information as described herein. If you do not agree with the terms of this Privacy Policy, please do not use our website.
**1. Information We Collect:**
We collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, or contact us. The types of personal information we may collect include:
- Contact information such as your name, email address, phone number, and shipping address.
- Payment information such as credit card details, billing address, and other payment details.
- Information you provide when you communicate with us, including emails, messages, and feedback.
**2. How We Use Your Information:**
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders, account, or inquiries.
- To send you marketing communications, promotions, and updates about our products and services, with your consent where required by law.
- To improve and personalize your shopping experience on our website.
- To comply with legal and regulatory requirements.
**3. Disclosure of Your Information:**
We may disclose your personal information to third parties for the following purposes:
- To service providers and partners who assist us in operating our website, processing payments, or fulfilling orders.
**4. Cookies and Tracking Technologies:**
We use cookies and similar tracking technologies to collect information about your browsing behaviour and preferences on our website. This information helps us improve our website, analyse trends, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.
**5. Data Security:**
We take reasonable measures to protect the security of your personal information and prevent unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
**6. Your Rights and Choices:**
You have the right to access, correct, or delete the personal information we hold about you. You may also withdraw your consent to receive marketing communications at any time. To exercise your rights, please contact us by emailing Bianca@soza.au
**7. Children's Privacy:**
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
**8. Changes to this Privacy Policy:**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
**9. Contact Us:**
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:
SOZA
Bianca@soza.au
**10. Governing Law:**
This Privacy Policy is governed by the laws of Australia and is subject to the jurisdiction of the courts of Australia.
Thank you for trusting SOZA with your personal information. We appreciate your business and are committed to protecting your privacy.